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Contact

Feel free to get in touch

with the Klapglobal

mail

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For general inquiries & questions, contact us via email

location

Our office

4 Marina Blvd, The Sail at Marina Bay

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FAQ's

Reservation

  • What is included in your package when we book your service?

    ***Inclusive Of

    - Free Waiting Time: 65 minutes after the flight lands.

    - Flight Monitoring: The driver will keep track of the flight's arrival time.

    - Option to choose from Meet & Greet or Arrival Hall Pick up

    - Luggage Size Restriction: Luggage should be at most 24 inches. Larger bags are considered as two separate items.

    - Doorway Pick-Up Service: The driver will assist you in locating the pick-up spot.


    ***Surcharge:

    Midnight Charges: Additional fees apply between 23:00 and 07:00.


    ***Additional Services:

    - Child Seat Charge: A child seat is available for an additional $10SGD.

    - Baby Seat Charge: A baby seat is available for an additional $30SGD.

  • What services does Klapglobal offer in Singapore?

    Klapglobal offers a range of ground transportation services in Singapore, including airport transfers, city tours, hourly/daily packages, intercity rides, and transportation for business conferences.


    ***Inclusive Of

    - Free Waiting Time: 65 minutes after the flight lands.

    - Flight Monitoring: The driver will keep track of the flight's arrival time.

    - Luggage Size Restriction: Luggage should be at most 24 inches. Larger bags are considered as two separate items.

    - Doorway Pick-Up Service: The driver will assist you in locating the pick-up spot.


    ***Surcharge:

    Midnight Charges: Additional fees apply between 23:00 and 07:00.


    ***Additional Services:

    - Child Seat Charge: A child seat is available for an additional $10SGD.

    - Baby Seat Charge: A baby seat is available for an additional $30SGD.

  • How do I book a private airport transfer with Klapglobal?

    Booking a private airport transfer with Klapglobal is easy. Simply visit our website, select your pickup and drop-off locations, choose your vehicle, and provide your travel details. Confirm your reservation, and you're all set!


    ***Inclusive Of

    - Free Waiting Time: 65 minutes after the flight lands.

    - Flight Monitoring: The driver will keep track of the flight's arrival time.

    - Luggage Size Restriction: Luggage should be at most 24 inches. Larger bags are considered as two separate items.

    - Doorway Pick-Up Service: The driver will assist you in locating the pick-up spot.


    ***Surcharge:

    Midnight Charges: Additional fees apply between 23:00 and 07:00.


    ***Additional Services:

    - Child Seat Charge: A child seat is available for an additional $10SGD.

    - Baby Seat Charge: A baby seat is available for an additional $30SGD.

  • Are the drivers at Klapglobal proficient in English and Chinese?

    Yes, all our drivers are fluent in both English and Chinese, ensuring clear communication and a comfortable travel experience for our passengers.

  • What sets Klapglobal apart from other ground transportation services in Singapore?

    Klapglobal stands out for its commitment to providing luxury, safety, and reliability at competitive prices. Our meticulously maintained fleet and expert drivers ensure a premium travel experience.

  • Is there an option for hourly service with Klapglobal in Singapore?

    Yes, Klapglobal offers hourly service in Singapore, providing flexibility for travel between different locations for meetings, social engagements, or any planned activities.

Payment

  • What payment methods does Klapglobal accept for bookings in Singapore?

    Klapglobal accepts a variety of payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and popular digital wallets like PayPal and Google Pay.

  • Is it possible to pre-pay for my Klapglobal booking before arriving in Singapore?

    Yes, you can pre-pay for your Klapglobal booking during the reservation process on our website. This ensures a smooth and expedited experience upon arrival.

  • Are there any additional fees or surcharges associated with certain payment methods?

    Klapglobal strives to maintain transparent pricing. While there may be nominal processing fees for certain payment methods, these will be clearly communicated during the booking process.

  • Can I receive an invoice for my Klapglobal booking for reimbursement purposes?

    Absolutely. Upon request, Klapglobal can provide an invoice with detailed payment information, facilitating easy reimbursement processes for corporate clients.

  • How does Klapglobal ensure the security of online payments for transportation services in Singapore?

    Klapglobal prioritizes the security of our clients' payments. We employ industry-standard encryption protocols and partner with trusted payment gateways to safeguard all transactions.

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